Differentials and investigations
Common Ward Calls
Overview and approach
This page holds your approach to common ward calls, starting with delirium; the Australian standard is the ACSQHC Delirium Clinical Care Standard (1).
- Delirium is an acute, fluctuating disturbance of attention and cognition; screen at-risk patients (age 65 or over, 45 or over for Aboriginal and Torres Strait Islander people, cognitive impairment, severe illness, hip fracture) and assess promptly after any acute change (1).
- Other ward calls have their own pages: Fall Ward Call, Seizure Ward Call, After Hours.
Delirium
Definition
- Acute onset and fluctuating course
- Inattention
- either disorganised thinking or an altered level of consciousness
Assessment and clinical features
Screen with the 4AT; confirm with a structured delirium assessment such as the 3D-CAM (1)(2).
- 4AT: a score of 4 or more suggests possible delirium; 1-3 suggests cognitive impairment (1). 3D-CAM and 4AT both performed well in an Australian post-anaesthetic validation study (2).
- Look for causes (UTI: bladder scan) and complications (death, falls, increased care, dementia) (3).
Epidemiology / Cause
Causes
- UTI - bladder scan
Risk Factors / Complications
Complications
- death
- falls
- requires increased care and support
- developing dementia
Clinical features
- 4AT: possible delirium
- 3D-CAM: confirm delirium
Differentials and investigations
Look for the trigger: infection, medicines, pain, retention, constipation, dehydration, hypoxia, metabolic disturbance and withdrawal (3). The septic screen and bloods are listed in your Management toggle below. Alcohol withdrawal delirium is outside the ACSQHC standard; see the Delirium page (1).
Management and follow-up
Treat the cause and use non-drug measures first (1)(3).
- Your non-drug list: fiddle/busy blanket; hearing aids and glasses in place, adequate lighting; bed alarms; 1:1 special care; avoid physical restraint where possible as it worsens delirium, and discuss with the registrar.
- Routine antipsychotic use is not recommended for delirium (2021 ACSQHC standard); if a drug is used, give it orally first, IM if oral is unsafe, never IV, and confirm indications and doses with a senior and local guidance (1). Drug notes are kept below.
Management
Investigations
- Septic screen
- Bloods: FBC, UEC, LFT, CMP, CRP
Non-pharm
- fiddle/busy blanket
- Make sure hearing device in place, making sure he is not visually impaired, adequate lighting
- Bed alarms
- 1:1 special care
- Avoid physical restraint when possible as these worsen delirium, chat to Reg
Pharmacological management
- Oral medications first (Haloperidol, Quetiapine (for parkinson pts), Olanzapine, Risperidone)
- IM next if oral route not safe (Haloperidol or Olanzapine)
- Never IV medications
-
Red flags and clinical pearls
New confusion is a medical problem until proven otherwise; delirium raises the risk of falls, longer stay and death (3).
- Always exclude hypoglycaemia, hypoxia, sepsis, retention and medicine effects first.
- Never leave a delirious patient unobserved without a plan; avoid restraint where possible.
Last updated from Sen’s notes on 9 October 2026.